Global Motorcycle Knowledge Expert *
in an international setting
(Ref.Nr.:4335)
KTM AG Mattighofen
full time
asap
Global Customer Service
*As a global player rooted in Austria, we thrive on diversity. No matter what gender you may be, where you come from or the color of your skin - here, you are YOU, and that’s what matters to us.
The opportunities are endless when you are fearless
At KTM, we are looking for a motorcycle expert who understands the bikes, enjoys solving technical challenges and is passionate about growing technical expertise across the entire KTM ecosystem.
As Global Motorcycle Knowledge Expert, you will identify, collect and share technical knowledge from across KTM and transform it into practical expertise for dealers, technicians and internal teams worldwide.
You will play a key role in increasing technical competence, improving customer experience and supporting product improvements through systematic knowledge sharing.
THE TASKS AWAITING YOU
- Manage and continuously develop KTM's global technical knowledge hub
- Gather and consolidate knowledge from Engineering, Technical Support, Quality, Warranty and the field
- Turn technical insights into practical guidance for dealers and service teams
- Support dealer competence development and training priorities
- Identify recurring technical topics and lessons learned
- Act as an interface between dealers, Technical Support and Engineering
- Contribute to product improvement through structured field feedback
HOW YOU CAN INSPIRE US
- Several years of experience in motorcycle or automotive aftersales, technical support, diagnostics, workshop operations, training or service engineering
- Strong technical understanding of motorcycles
- Passion for motorcycles and the KTM brands
- Ability to translate complex technical information into practical guidance
- Structured working style and strong communication skills
- Fluent English and German
WHAT YOU CAN LOOK FORWARD TO
- The opportunity to actively help shape the new beginning and future of one of Europe’s most successful motorcycle manufacturers
- An attractive and performance-related salary based on qualifications and professional experience from € 53.241,02 gross per year (extra payment possible).
Benefits
Flexible working hours
Depending on your area of responsibility, location and department, we offer you various working time models to suit your private and professional situation.
KTM _ACADEMY
Our KTM Academy offers versatile and high-quality training courses, combining on-site seminars, workshops, online training and much more.
Health and fitness
We organize events and joint participation in sports activities. Company doctors and occupational psychologists are available on request to provide you with the best possible support in everyday life.
Childcare
Children aged 1-3 are cared for in the company's own “Krabbelstube”. For children aged 5 to 10, KTM AG offers five weeks of free childcare during the summer vacations.
Special rates
for employees
Special conditions for our employees when purchasing our products - from clothing to riding gear to motorcycles - are a matter of course for us.
for employees
Welcome on board
Welcome Day, buddy system and feedback sessions in the onboarding phase as well as training from day one will provide you the best start.
Homeoffice
Depending on which area of the company you work in, it is also possible to work from home on Fridays according to the fair use principle.
Free Coffee
Enjoy freshly brewed coffee anytime – free of charge and available directly in our office areas. A small moment of indulgence for more energy and well-being during your workday.
Corporate Benefits
Discover exclusive employee discounts through our benefits portal – with top brands from the worlds of technology, fashion, travel, leisure, and more. Enhance your quality of life beyond the workplace.
More Information
Our Values and culture
Pursue your passion and go full throttle for your future. At KTM AG, you have the chance to work with high-performance motorcycles, whether in development, production, marketing, or elsewhere. On top of that, we offer great benefits, an environment that encourages and challenges you, and endless new adventures. No matter what your passport says, your passion is what counts for us! We believe in passion, performance, innovation and teamwork. You too? Then #JoinTheWinningTeam!
Social Media
Your contact
If you have any questions, please contact Ulrike Huber on +43 (0)664 2897 957
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